Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

Standard shipping typically takes 5-10 business days within the United States. Please contact us for express shipping options. Some products are unavailable for this option.

Do you ship internationally?

Currently, we are only shipping to United States destinations.

How much does shipping cost?

nobiliving.com features free shipping on all orders.  

Orders & Payment

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club), PayPal, G Pay and Shop Pay.

Can I modify or cancel my order?

Orders can be modified or cancelled within 1 hour of placement. After that, please contact us and we'll do our best to help at info@nobiliving.com.

How do I track my order?

You'll receive a tracking number via email once your order ships. You can also track orders by logging into your account.

Returns & Exchanges

What is your return policy?

We offer 14-day returns on most items in original condition. Return shipping is free for defective items.

How do I return an item?

Contact us to initiate a return. We'll provide a prepaid return label and instructions.

When will I receive my refund?

Refunds are processed within 3-5 business days after we receive your returned item. 

Product Information

Are your products authentic?

Yes, all our products are 100% authentic and sourced directly from authorized suppliers.

Do you offer warranties?

Most products come with manufacturer warranties. Extended warranty options may be available at checkout.

Account & Support

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account makes it easier to track orders and manage returns.

How can I contact customer support?

You can reach us via email at info@nobiliving.com. Our support team is available Monday-Friday, 9 AM - 5 PM EST.