Transparency & Trust

Returns Tailored With Care

At Nobiliving, we believe returns should be as seamless as your shopping experience. Our return and refund process is designed to be clear, fair, and transparent.

30-Day Return Privilege

You have 30 days from the date of delivery to request a return.

To qualify: Item must be unused, unworn, have original tags, original packaging, and include proof of purchase.

How to Start a Return

Please contact us at info@nobiliving.com.

Include your order number and the reason for your return. If approved, we will provide a shipping label and instructions. Returns sent without approval will not be accepted.

Refund Processing

Once inspected, we will notify you of the status.

If approved, refunds are issued to the original payment method within 10 business days. Please allow extra time for your bank to process the transaction.

Return Shipping Responsibility

Customer-Paid: Costs for returns due to change of mind, ordering the wrong item, or wrong size selection are the customer's responsibility.

Nobiliving-Paid: We cover all return shipping costs if the item is damaged, defective, or an incorrect item was received.

Exchanges

The fastest way to receive a replacement is to submit a return request, wait for approval, and place a new order for your desired item.

Non-Returnable Items

For safety and hygiene, we cannot accept returns for:

  • Food products, flowers, and plants
  • Custom or personalized items
  • Personal care and beauty products
  • Hazardous materials, flammable liquids/gases
  • Gift cards

Sale items are non-returnable unless they arrive damaged or defective.

Damaged or Faulty?
We've Got You Covered.

Please inspect your order immediately upon arrival. If your item arrives damaged, defective, or incorrect, contact us promptly with your order number and photos of the issue. Our team will review the case and arrange an appropriate resolution.

Still Have Questions?

Our customer support team is available to assist with return and refund inquiries.

Email Support

info@nobiliving.com

Direct Line

978-994-4225

Location

114 Brickett Hill Circle
Haverhill, MA 01830

Service Hours

Mon – Fri
9:00 AM – 5:00 PM EST