Returns Tailored With Care
At Nobiliving, we believe returns should be as seamless as your shopping experience. Our return and refund process is designed to be clear, fair, and transparent.
30-Day Return Privilege
You have 30 days from the date of delivery to request a return.
To qualify: Item must be unused, unworn, have original tags, original packaging, and include proof of purchase.
How to Start a Return
Please contact us at info@nobiliving.com.
Include your order number and the reason for your return. If approved, we will provide a shipping label and instructions. Returns sent without approval will not be accepted.
Refund Processing
Once inspected, we will notify you of the status.
If approved, refunds are issued to the original payment method within 10 business days. Please allow extra time for your bank to process the transaction.
Return Shipping Responsibility
Customer-Paid: Costs for returns due to change of mind, ordering the wrong item, or wrong size selection are the customer's responsibility.
Nobiliving-Paid: We cover all return shipping costs if the item is damaged, defective, or an incorrect item was received.
Exchanges
The fastest way to receive a replacement is to submit a return request, wait for approval, and place a new order for your desired item.
Non-Returnable Items
For safety and hygiene, we cannot accept returns for:
- Food products, flowers, and plants
- Custom or personalized items
- Personal care and beauty products
- Hazardous materials, flammable liquids/gases
- Gift cards
Sale items are non-returnable unless they arrive damaged or defective.
Damaged or Faulty?
We've Got You Covered.
Still Have Questions?
Our customer support team is available to assist with return and refund inquiries.
Email Support
info@nobiliving.com
Direct Line
978-994-4225
Location
114 Brickett Hill Circle
Haverhill, MA 01830
Service Hours
Mon – Fri
9:00 AM – 5:00 PM EST