FAQ / Frequently Asked Questions
Find answers to common questions about shipping, returns, refunds, and customer support.
We currently ship exclusively within the United States. Orders must be delivered to a valid U.S. address. International shipping is not available at this time.
Orders totaling $50 or more qualify for free standard shipping. Orders under $50 are charged a flat shipping fee of $5.99.
Orders are processed within 2–3 business days and shipping transit typically takes 4–5 business days. Total estimated delivery time is 6–8 business days.
Orders placed after 4:00 PM EST begin processing on the following business day.
Once your order ships, you will receive a shipping confirmation email containing a tracking number.
Yes. Processing and shipping times may be extended during peak shopping seasons and U.S. federal holidays.
Nobiliving is owned and operated by Sensibizzcom, LLC, a Massachusetts registered company owned by David Nobil.
Email us at info@nobiliving.com or call 978-994-4225 during business hours, Monday through Friday, 9:00 AM – 5:00 PM EST.
Contact us at info@nobiliving.com with your order number and a description of the issue. We will work with the shipping carrier to resolve the matter as quickly as possible.
We offer a 30-day return policy from the date your order is delivered.
Returned items must be unused, unworn, in original packaging, have all tags attached, and include proof of purchase.
Email info@nobiliving.com with your order number and reason for return. Once approved, we will provide return instructions and a return shipping label.
Customers are responsible for return shipping costs when returning items due to change of mind, ordering the wrong item, or selecting the wrong size. Nobiliving covers return shipping costs for damaged, defective, or incorrect items.
Food, flowers, plants, custom products, personalized products, beauty products, hazardous materials, flammable items, and gift cards cannot be returned.
Non-faulty sale items are not eligible for return. Damaged, defective, or incorrect sale items remain eligible under our return policy.
The fastest option is to return the existing item and place a new order after the return is approved.
Approved refunds are processed to the original payment method within 10 business days.
If more than 15 business days have passed since your refund approval, contact us at info@nobiliving.com for assistance.
Haverhill, MA 01830
9:00 AM – 5:00 PM EST